# LeaderFactor Help Center — full article text

> Every article in the knowledge base at https://help.leaderfactor.com. See https://help.leaderfactor.com/llms.txt for the short map.

---

## Send your first PSindex survey

URL: https://help.leaderfactor.com/articles/send-your-first-psindex-survey
Product area: Assessments · Plan: Access Pass
Last updated: 2026-07-09

This is a placeholder article. Replace the body with the real steps, keeping the structure below.

## Before you start

- You need an admin role on your LeaderFactor account.
- Have your participant list ready as a CSV with `first name`, `last name`, and `email` columns.

## Create the survey

1. Sign in and open **Surveys** from the left navigation.
2. Select **New survey**, then choose **PSindex**.
3. Name the survey and set an open and close date. You can extend the close date later.

## Add participants

1. Upload your CSV, or add participants one at a time.
2. Assign attributes (team, region, level) if you plan to segment results.
3. Review the participant list — invitations go to every address on it.

## Launch

Select **Send survey**. Participants receive an email invitation immediately, and you can monitor completion from the survey dashboard.

> Invitations not arriving? Ask your IT team to allow-list the LeaderFactor sending domain before you launch.

---

## Interpret your PSindex results

URL: https://help.leaderfactor.com/articles/interpret-psindex-results
Product area: Assessments
Last updated: 2026-07-09

This is a placeholder article. Replace the body with the real guidance, keeping the structure below.

## The overall score

Your PSindex score summarizes psychological safety across the four stages — inclusion, learner, contributor, and challenger safety. Scores are reported on a 0–100 scale against an industry benchmark you can change in the report settings.

## Heat maps

The heat map view breaks results down by the attributes you assigned at launch (team, region, level).

- **Green** cells are at or above benchmark.
- **Yellow** cells sit within one band of benchmark — watch these.
- **Red** cells are below benchmark and deserve a debrief conversation.

## Comparing surveys over time

Run the same survey again at roughly 90 days to measure change. The comparison view shows movement by stage and by attribute, so you can see where the intervention worked.

## Next steps

Share results with each team in a debrief, agree on one or two behaviors to change, and schedule the re-test before the debrief ends.