Switch between organizations
Land in the right account when you belong to more than one LeaderFactor organization.
Some people belong to more than one LeaderFactor organization: a consultant working with several clients, or an admin who also takes courses in a partner org. Your courses, assessments, and admin tools are scoped to the organization you’re in, so being in the wrong one is the usual reason something “is missing.”
Pick an organization at sign-in
If your account belongs to multiple organizations, the Select an Account screen appears right after you sign in. Choose the organization you want to work in. Organizations where your access has been deactivated don’t appear.
When an admin adds you to another organization, you get an email saying so, and that organization appears on this screen from then on. If you don’t recognize an organization you’ve been added to, contact support@leaderfactor.com.
Switch later
Sign out and sign back in to return to the Select an Account screen, or use the account switcher in the navigation if your account shows one.
Something missing?
If you can’t find a course or an admin page you expect, check which organization you’re in first. Each organization has its own enrollments, licenses, and permissions. If you’re in the right organization and it’s still missing, see Find your way around the platform for how roles and purchased features shape what you can see.